RingCentral

RingCentral's RingEX cloud phone system comes with a developer platform whose SMS and MMS APIs send and receive texts from the account's business numbers.

Overview

RingCentral sells RingEX, a cloud phone system with calling, team chat, meetings, fax and business SMS. Its developer platform has SMS and MMS APIs that send and receive texts from the account's numbers, a message store for history, and webhooks for message events. A text can only be sent from a number assigned to the signed-in user's extension; shared company numbers can text through one designated extension. Automated, high-volume or marketing texts go through RingCentral High Volume SMS, which costs extra.

Key features

  • SMS and MMS send endpoints
  • High Volume SMS for automated and A2P traffic
  • Message store with sync and export
  • Message threads, templates and SMS consent management
  • Webhooks and WebSocket event subscriptions
  • SDKs and an MCP server hub
  • Developer sandbox, with API access included in RingEX plans

Pricing

RingEX Core is $20 and Advanced $25 per user a month paid annually ($30 and $35 monthly), with a monthly SMS allowance per user. High Volume SMS and TCR registration fees cost extra, and SMS works on US numbers only.

How it compares to Linq

RingCentral texts over SMS and MMS, with no iMessage, no RCS and no WhatsApp found in its messaging docs. Linq sends iMessage, RCS and SMS for a flat fee from $260 a month, while RingCentral bills per user plus high-volume fees. RingEX is a phone system with calling, which Linq's API does not place or answer.

Best for

RingEX companies that want their apps to send and log texts from employee and company numbers.

Sources

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