Syniverse

Overview

Syniverse is a mobile connectivity company that serves both mobile operators, with roaming and network services, and enterprises, with A2P messaging. Its messaging business sells an omnichannel platform and a Communication API, with professional services to help brands launch programs.

Key features

• Communication API for SMS and MMS, with MMS limited to the four largest US carriers
• RCS for Business with rich media, carousels, suggested replies, verified senders and fallback routing from RCS to SMS
• WhatsApp Business API with template management
• US 10DLC registration, long codes, short codes and alphanumeric senders bought or leased by API
• Delivery receipts and inbound messages sent to your webhook through an Event Manager service
• Voice API, push notifications, one-time passwords and phone number verification
• Integrations with Salesforce and Microsoft tools

Pricing

Not published. Syniverse sells through its sales team.

How it compares to Linq

Syniverse has no iMessage, which is Linq's main channel. Both offer SMS and RCS with fallback to SMS. Syniverse also offers MMS and WhatsApp in production, while Linq's WhatsApp is a separate beta API. Linq lists flat monthly plans from $260 for Pro and a free tier; Syniverse does not publish prices.

Best for

Large enterprises that need carrier-grade A2P messaging across SMS, RCS and WhatsApp, often in the US.

Sources

• syniverse.com/messaging/messaging-channels/rcs
• syniverse.com/messaging/messaging-channels
• syniverse.com/messaging
• syniverse.com/about
• sdcdocumentation.syniverse.com
• sdcdocumentation.syniverse.com/index.php/omni-channel/user-guides/sms-mms-user-guide