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Human handoff
Linq Alternatives with Human handoff
14 providers support human handoff: human handoff or takeover of agent conversations.
Providers with human handoff
Photon
Open-source agent framework with managed iMessage
Starting price
$25/month (Pro)
Free plan
Free: shared iMessage lines, up to 10 users (2.0 beta: 25 shared iMessage assignments and $100 credit)
Beta
A person can reply in a conversation from the 2.0 beta Inbox
Visit Photon
Read more
Blooio
One API for iMessage, WhatsApp and Apple Messages
Starting price
$39/month (Starter, shared number)
Free plan
Free trial: 20 messages total on a shared number, no credit card
Partial
Handoff webhook events, documented for Apple Messages for Business chats.
Visit Blooio
Read more
Sendblue
iMessage API and CRM texting for sales and agents
Starting price
$100/month per line
Free plan
Free sandbox: shared number, up to 10 verified contacts, no webhooks
Supported
Shared team inboxes with assignment, and agents that escalate to a rep.
Visit Sendblue
Read more
LoopMessage
iMessage, SMS, RCS and WhatsApp on one number
Starting price
$59.99/month per sender (Light)
Free plan
Sandbox: $0, 5 contacts, testing only; free shared plan for schools and non-profits
Partial
People can reply from Slack, email or the embedded inbox; no agent handoff controls.
Visit LoopMessage
Read more
Chert
iMessage and FaceTime numbers for AI agents
Starting price
$25/month (Shared)
Free plan
24-hour trial: 10 messages and 10 FaceTime minutes on a shared line
Supported
Slack reply triage with approve-to-send drafts, plus a console reply pane.
Visit Chert
Read more
MessageBlue
iMessage API for agents, with bring-your-own-number
Starting price
$100/month per line
Free plan
$0 with your own number and Mac, all features, limited seats
Supported
Team inbox for manual replies; pause the agent or block it per contact.
Visit MessageBlue
Read more
Twilio
Global CPaaS for SMS, RCS, WhatsApp and voice
Starting price
$0.0083 per US SMS segment
Free plan
30-day free trial, no card, with 100 SMS and 75 voice minutes
Supported
AI agents hand off to human agents in Flex with context
Visit Twilio
Read more
Bird
Email, SMS, WhatsApp and Apple Messages APIs
Starting price
$0.0035 per US outbound SMS segment plus carrier fees
Free plan
Free email tier of 1,000 emails a month; free shared Inbox
Supported
Free shared Inbox; Apple Messages and WhatsApp guides cover AI to human handoff
Visit Bird
Read more
Telnyx
Low per-part SMS pricing with carrier fees at cost
Starting price
$0.004 per US SMS part plus carrier fee
Free plan
Trial account with $5 testing credit
Partial
Voice AI Assistants can warm-transfer calls to a person; no agent inbox for text
Visit Telnyx
Read more
Vonage
Messages API for SMS, RCS, WhatsApp, Viber and email
Starting price
$0.00860 per US SMS on a long virtual number, plus carrier fees
Free plan
Free credit at signup with no card, and a free Messages API Sandbox capped at 100 messages a month
Supported
AI Studio Live Agent Routing node hands chats to human agents with history
Visit Vonage
Read more
Infobip
Global CPaaS and Apple Messages for Business provider
Starting price
$0.0075 to $0.0083 per US SMS (indicative)
Free plan
60-day free trial, no card, up to 100 messages per channel to your verified number
Supported
AI agents and chatbots hand off to human agents in Conversations
Visit Infobip
Read more
Sinch
CPaaS with 13 messaging channels in one API
Starting price
$0.0078 per US 10DLC SMS, plus carrier fees
Free plan
Free developer account with an SMS sandbox and test credit
Supported
Chatlayer hands off to Contact Pro, Salesforce Service Cloud, Genesys and others
Visit Sinch
Read more
Texting Blue
Shared team iMessage inbox on your own iPhone number
Starting price
$19/month per number
Free plan
3-day free trial
Partial
Shared inbox where staff can reply in any thread; no agent handoff controls
Visit Texting Blue
Read more
Apple Messages for Business
Apple's official business chat in the Messages app
Starting price
Free from Apple; MSP fees vary
Free plan
Apple charges nothing; an MSP is still required
Supported
A live agent path is mandatory; bot-only deployments are not approved
Visit Apple Messages for Business
Read more
Not supported or not listed
Linq
Not listed
messages.dev
Not listed
Claw Messenger
Not listed
BlueBubbles
Not listed
Other built for ai agents features
Agent framework
Agent framework integrations
Streaming replies
Agent group chats
Audit logs
Message history API