Helo.ai by VivaConnect is an Indian enterprise messaging platform for SMS, WhatsApp, RCS and email, with OTP verification, AI chat and voice agents and a white-label CPaaS.

Overview

Helo.ai is the messaging brand of VivaConnect, an Indian enterprise communication company whose founder and MD is Vikram Raichura. It says it has 3,000+ customers and delivers 40Bn+ messages a year, mostly for banks, fintech, utilities and retailers. Google named it RCS Anchor Partner of the Year in 2024, according to its RCS page.

Key features

SMS with DLT registration and template checks for Indian TRAI rules
RCS with rich cards, carousels, buttons and in-message web views
WhatsApp Business messaging and email
Inbound messaging dashboard for SMS, WhatsApp and email
Verify for OTPs and SIM binding
Helo Convo, a no-code AI agent for WhatsApp, web and app
Helo Voice, an AI voice agent for inbound and outbound calls with handoff to people
Helo Hub, a white-label CPaaS that runs on-premise or in the cloud

Pricing

Prices are not published. Helo.ai asks businesses to contact sales or book a demo.

How it compares to Linq

Helo.ai has no iMessage. Both offer SMS and RCS. Helo.ai adds WhatsApp, email and its own AI voice agents that place and answer calls, while Linq's API only forwards inbound calls and its WhatsApp API is in beta. Linq publishes a flat monthly price from $260 with no per-message fees.

Best for

Large Indian enterprises that want SMS, RCS and WhatsApp campaigns with OTPs and AI agents from one vendor.

Helo.ai by VivaConnect