Khoros
Khoros, powered by IgniteTech, sells Aurora AI for brand communities and Iris AI for social media and digital care, with Apple Messages bots through Khoros Flow.
Overview
Khoros, powered by IgniteTech, sells two products: Aurora AI for brand communities and Iris AI, which replaces Khoros Care and Marketing with one platform for publishing, listening and digital care. Its developer docs cover Khoros Care messaging and Khoros Flow, a bot builder whose Apple Business Chat page, updated in May 2026, documents automated replies in Apple Messages for Business.
Key features
- Digital care queues with routing and quick replies across social and messaging channels
- Khoros Flow bots for Apple Messages with text, emoji, images, files, video, audio and location
- Flow designs for SMS conversations
- Social publishing, listening in 187 languages and analytics
- AI response suggestions and sentiment analysis
- SSO, role controls and audit logs
Pricing
Not published.
How it compares to Linq
Apple Messages for Business is Apple's business chat channel in the Messages app, not iMessage from a phone number: customers chat with a verified brand and usually start the conversation. Linq sends iMessage, RCS and SMS from real phone numbers through an API, for a flat fee from $260 a month. Khoros is a social care and community suite, with Apple Messages handled through its care and bot tools.
Best for
Enterprise social care teams that also answer customers in Apple Messages.
Sources
Similar to Khoros
