Heymarket

Heymarket is a shared-inbox business texting platform for teams, with SMS, MMS, RCS, Apple Messages for Business, campaigns and an API on Pro.

Overview

Heymarket gives teams shared inboxes for business texting from new or ported phone numbers, with campaigns, automations and AI features. Its pricing table lists Apple Messages for Business on Plus, Pro and Enterprise, next to SMS, MMS, group messaging and RCS. It connects to HubSpot, Salesforce, Zendesk, Microsoft Teams and Zapier.

Key features

  • Shared inbox, templates, reminders and message search
  • Text-enabled or ported numbers, plus a click-to-text Chrome widget
  • Lists, campaigns and drip sequences
  • RCS Rich Media on annual Plus plans and up; WhatsApp on Enterprise
  • API access on Pro and Enterprise
  • SOC 2 Type 2, TCPA and HIPAA compliance

Pricing

Standard $49, Plus $99 and Pro $199 per user a month, minimum 2 users, with up to 18% off annually. Messages use credits at $0.03 each (1,000 for $30 a month): an SMS segment is 1 credit, MMS 2 and RCS Rich Media 3. Free trial.

How it compares to Linq

Apple Messages for Business is Apple's business chat channel in the Messages app, not iMessage from a phone number: customers chat with a verified brand and usually start the conversation. Heymarket's texting runs over SMS, MMS and RCS from business numbers. Linq sends iMessage, RCS and SMS from real phone numbers through an API, for a flat fee from $260 a month. Heymarket charges per user plus message credits.

Best for

Sales and support teams that want a shared texting inbox synced to their CRM.

Sources

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