Simple AI
Simple AI builds AI phone agents for sales and support that also hold SMS conversations, with teammates replying in the same thread and journeys that mix calls and texts.
Overview
Simple AI builds AI phone agents for sales, support and collections teams, with SMS and web chat on the same platform. An agent attached to a number can answer inbound texts on its own, and teammates can send and receive texts from the dashboard in the same thread. Calls and texts share context on each contact. SMS is enabled per account on request.
Key features
- AI agents that hold full SMS conversations and use the same tools as on calls
- AI-written and human-written replies in one thread, with handoff either way
- Journeys that mix timed calls and texts across several days until a goal is met
- Outbound SMS from the dashboard, an agent, a journey step or the API
- Number purchase, SIP connections and contact center integrations
- Webhooks, a TypeScript SDK and agents defined as code
- SOC 2 Type II and HIPAA listed on the site
Pricing
Not published. The site offers demos and contact with sales.
How it compares to Linq
Simple AI texts over SMS only, with no iMessage and no RCS, while Linq sends iMessage, RCS and SMS. Simple AI's core product places and answers AI phone calls, which Linq's API does not. Linq publishes pricing (Pro from $260 a month); Simple AI does not. Both report SOC 2 Type II.
Best for
Sales and support teams that want AI agents to call and text customers, with people stepping into the same threads.
Sources
Similar to Simple AI
