TXTImpact

Overview

TXTImpact is a business texting platform that Wire2Air launched in 2006. It combines a web dashboard for mass texting, keywords, surveys and a shared inbox with a developer API. The v2 SendMessage API sends SMS, MMS, RCS and WhatsApp template messages from one endpoint, with a field that picks the channel. It serves US and Canadian businesses and has no iMessage.

Key features

• One REST endpoint for SMS, MMS, RCS (rich cards, carousels, suggestions) and WhatsApp templates
• RCS and WhatsApp fall back to SMS or MMS
• Event webhooks for inbound messages, delivery status, opt-ins and link clicks, plus a Hooks API
• Unified inbox with AI Assist drafting and a workflow builder
• Local 10DLC, toll-free, landline texting and dedicated short codes
• Zapier, Salesforce, Zendesk, Mailchimp and Outlook integrations
• SMPP and older HTTP APIs, SAML SSO

Pricing

Plans are monthly credit bundles with no annual contract. API plans cost $5 (100 credits), $99 (5,000), $499 (50,000) or $2,500 a quarter with a dedicated short code. Platform plans run from $29 to $299 a month. An SMS uses 1 credit and an MMS 2, plus carrier fees. RCS adds $200 a month, a $200 setup fee and carrier onboarding fees. A free trial needs no credit card.

How it compares to Linq

Linq sends iMessage, RCS and SMS from managed lines; TXTImpact covers SMS, MMS, RCS and WhatsApp but no iMessage. Linq charges a flat fee from $260 a month with no per-message fees, while TXTImpact sells message credits. Linq signs webhooks with HMAC-SHA256; TXTImpact sends a shared token header. Linq reports SOC 2 Type II, while TXTImpact says its hosting data centers are SOC 2 compliant.

Best for

US businesses that want a texting dashboard and a simple API covering SMS, RCS and WhatsApp, with CRM and Zapier connections.

Sources

• txtimpact.com/rcs-business-messaging
• txtimpact.com/messaging-api
• txtimpact.com/channels
• txtimpact.com/whatsapp-business
• txtimpact.com/unified-inbox
• txtimpact.com/pricing-page
• txtimpact.com/sms-api-pricing
• txtimpact.com/sms-marketing-trial-account
• txtimpact.com/platform-security
• txtimpact.com/migration
• txtimpact.com/sms-marketing-integrations
• txtimpact.com/zapier-integration-sms
• txtimpact.com/about-us
• help.wire2air.com/hc/en-us/articles/46493507274260-TXTImpact-Send-Message-API-Documentation
• help.wire2air.com/hc/en-us/articles/54680837518612-HTTP-WebHook-Developer-Reference
• help.wire2air.com/hc/en-us/articles/43588956767124-Guide-to-RCS-for-Businesses
• help.wire2air.com/hc/en-us/articles/18076860304148-How-to-setup-voice-call-forwarding-for-a-Dedicated-Text-Number
• help.wire2air.com/hc/en-us/articles/360029212672-How-to-Enable-Landline-Texting
• help.wire2air.com/hc/en-us/articles/19032708689428-Configuring-Single-Sign-On-SSO-with-SAML