Engati

Engati is a no-code conversational AI platform for building chatbots and AI agents on WhatsApp, RCS, Instagram, Messenger, Telegram, web and voice.

Overview

Engati (Engati Technologies Inc.) sells a no-code platform for chatbots, AI agents and live chat. Bots deploy to more than 13 channels, including WhatsApp, RCS, Facebook Messenger, Instagram, Telegram, X, web widgets and mobile SDKs, and to phone calls through voice bots. Its plans center on WhatsApp marketing and support for ecommerce, with Shopify and WooCommerce integrations.

Key features

  • Low-code bot builder with NLP, generative AI (eSenseGPT) and LLM integrations
  • RCS campaigns and bots with rich cards, carousels, suggested actions and delivery and read metrics
  • WhatsApp broadcasts, inbox, click-to-WhatsApp ads, catalogs and payments
  • Omnichannel live chat with handoff to agents
  • Ecommerce flows for abandoned checkouts, cash-on-delivery conversion and order updates
  • Engati APIs for developers

Pricing

Standard, Enterprise and Partner tiers are priced on request. WhatsApp and omnichannel plans (Accelerator, Growth, Enterprise and Omnichannel Pro) start with a 7-day free trial and no card. Engati says plans start at less than $1 a day.

How it compares to Linq

Engati has no iMessage, and SMS is not among the channels it lists. Both offer RCS. Engati is a no-code bot builder centered on WhatsApp and social channels, while Linq is a developer API for iMessage, RCS and SMS on real numbers with a flat fee from $260 a month.

Best for

Ecommerce and service brands that want no-code bots on WhatsApp and RCS.

Sources

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