Mitto

Overview

Mitto is a communications provider based in Zug, Switzerland, working in A2P messaging since 2013. It sells pay-as-you-go messaging for brands worldwide through APIs, a campaign manager and a shared inbox called Mitto Conversations.

Key features

• SMS and bulk SMS API with delivery report callbacks, conversion tracking and two-way SMS
• RCS with verified sender, rich cards, carousels and suggested replies on Android and iOS
• Chat Apps API for WhatsApp, Viber and Telegram, with webhooks and auto replies; Facebook Messenger and Instagram are also listed as channels
• Voice calls in and out, with IVR, text-to-speech and voice OTP
• 2FA and number lookup
• Integrations with HubSpot, Zoho, Salesforce Marketing Cloud, Shopify, MoEngage, Oracle Responsys and Microsoft Dynamics 365

Pricing

Pay as you go, with rates by country shown in a calculator on the pricing page. WhatsApp is billed at Meta's rate plus €0.0045 per message, or with a €0.0450 fee per monthly active user. Viber has a minimum monthly commitment by country. A free signup is offered.

How it compares to Linq

Mitto has no iMessage. Both offer SMS and RCS. Mitto adds WhatsApp, Viber, Telegram and outbound voice, while Linq's WhatsApp API is in beta and its API only forwards inbound calls. Mitto bills per message, while Linq charges a flat monthly fee from $260 with no per-message fees.

Best for

Brands that send OTPs, alerts and campaigns in many countries across SMS, RCS and chat apps from one account.

Sources

• mitto.ch/channel/rcs
• mitto.ch/pricing
• mitto.ch/company
• documentation.mitto.ch
• documentation.mitto.ch/llms.txt
• documentation.mitto.ch/apis/chat-apps.md