Bird vs Sinch

Compare Bird and Sinch side by side: iMessage features, channels, developer tools, pricing and compliance, checked on each provider's own site.

Bird

Email, SMS, WhatsApp and Apple Messages APIs
Starting price
$0.0035 per US outbound SMS segment plus carrier fees
Free plan
Free email tier of 1,000 emails a month; free shared Inbox

Sinch

CPaaS with 13 messaging channels in one API
Starting price
$0.0078 per US 10DLC SMS, plus carrier fees
Free plan
Free developer account with an SMS sandbox and test credit

Bird supports 36 of the 77 features compared here, and Sinch supports 33.

Feature comparison

FeatureBirdSinch
iMessage messaging
iMessage
Not supportedNo iMessage support
Not supportedNo iMessage support
Group chats
Not supported
Not supported
Group management
Not supported
Not supported
Group name and photo
Not supported
Not supported
Mentions
Not supported
Not supported
Tapbacks
Not supported
Not supported
Threaded replies
Not supported
Not supported
Typing indicators
Not supported
Not supported
Read receipts
Not supported
Not supported
Edit and unsend
Not supported
Not supported
Message effects
Not supported
Not supported
Animated text effects
Not supported
Not supported
Stickers
Not supported
Not supported
Formatted text
Not supported
Not supported
Attachments
Not supported
Not supported
Live Photos
Not supported
Not supported
Rich link previews
Not supported
Not supported
Voice messages
Not supported
Not supported
Contact cards
Not supported
Not supported
Polls
Not supported
Not supported
Chat backgrounds
Not supported
Not supported
Location sharing
Not supported
Not supported
iMessage apps
Not supported
Not supported
Live app cards
Not supported
Not supported
Sender name and photo
Not supported
Not supported
FaceTime calls
Not supported
Not supported
Delivery status
Not supported
Not supported
iMessage availability check
Not supported
Not supported
Focus and Notify Anyway
Not supported
Not supported
Numbers and delivery
Managed lines
Not supportedNo iMessage support
Not supportedNo iMessage support
Dedicated numbers
SupportedLocal, mobile, toll-free and short code numbers by country
SupportedSearch and rent numbers by API, CLI or dashboard
Shared numbers
SupportedBird-managed shared short codes; built-in SMS templates pick the sender
Not listed
Bring your own number
PartialWhatsApp coexistence and verified voice caller IDs only; no hosted SMS found
PartialImport and text-enable numbers kept at another carrier; US and Canada only
Line pooling
Not supportedNo sender pool; the sender is set per send
Not listed
SMS fallback
Not supportedNo iMessage support; RCS and push can fall back to SMS
Not supportedNo iMessage support; Conversation API can fall back from other channels to SMS
RCS fallback
Not supportedNo iMessage support
Not supportedNo iMessage support
Outbound-first messaging
SupportedBusiness-initiated SMS; WhatsApp needs approved templates
SupportedBusiness-initiated sends; WhatsApp needs approved templates
Calls on the iMessage number
Not supportedNo iMessage support
Not supportedNo iMessage support
Other channels
SMS
PartialSMS only in the API; outbound MMS not supported yet (media_urls reserved)
SupportedSMS and MMS channels in Conversation API
RCS
BetaPrivate beta with limited access
Supported
WhatsApp
Supported
Supported
Telegram
PartialVerify one-time passcodes only, through Telegram Gateway
SupportedTelegram Bot channel
Slack
Not listed
Not supportedNot offered
Email
SupportedIncludes the SparkPost email platform
SupportedThrough Sinch Mailgun and Mailjet, a separate API from Conversation API
Phone calls
SupportedVoice over SIP trunks, with call sequences
SupportedVoice API for PSTN, SIP and in-app calls, plus Elastic SIP Trunking
Apple Messages for Business
Supported
Not listed
Unified channel API
PartialOne REST API and SDK, but each channel has its own send endpoint and payload
PartialConversation API covers 13 messaging channels; email and voice use separate APIs
Developer tools
REST API
Supported
Supported
TypeScript SDK
Supported@messagebird/sdk on npm
SupportedNode.js SDK
Python SDK
Supportedmessagebird-sdk on PyPI
Supported
Other SDKs
SupportedGo and PHP; Swift and Kotlin clients for Realtime only
SupportedJava and .NET
CLI
Supportedbird CLI with JSON output, also runs the MCP server locally
Supported@sinch/cli for numbers, messaging, voice, fax, SIP and Functions
Webhooks
Supported
Supported
Signed webhooks
SupportedStandard Webhooks, HMAC-SHA256
SupportedHMAC-SHA256 over body, nonce and timestamp; OAuth 2.0 option
MCP server
SupportedHosted at mcp.bird.com with OAuth, or local over stdio
BetaDeveloper Preview MCP server for messaging, email, numbers, verification, voice; plus a Docs MCP
Open source
Not supportedClosed platform; SDKs, n8n node and agent skills are MIT-licensed
Not supportedClosed platform; SDKs and MCP server are Apache-2.0
Self-hosting
PartialOnly the PowerMTA email software is licensed for your own servers
Not listed
Local testing
PartialSimulated SMS destinations and an email sandbox, no handset needed; SMS tests are billed
PartialFree SMS sandbox simulates sends and delivery statuses; no phone emulator
Custom channel providers
Not listed
PartialChatlayer Webhook channel plugs a custom channel into a bot; Conversation API channels are fixed
Event replay
SupportedReplay API for failed deliveries from a 3-day attempt log; 8 retries over about 27.5 hours
PartialCallbacks retried with exponential backoff (window unstated); List Messages can fetch missed inbound
OpenTelemetry
Not listed
Not listed
No-code integrations
SupportedZapier app and verified n8n node; Make listed as coming soon
SupportedZapier for Conversation API; official n8n node on GitHub; Make and Zapier for Sinch Engage
CRM integrations
SupportedAttio app; HubSpot and Salesforce connectors on the Engagement Platform
SupportedSalesforce Marketing Cloud and Service Cloud; HubSpot through Sinch Engage
Built for AI agents
Agent framework
PartialAI Employees builder on the Engagement Platform (app.bird.com) only
SupportedChatlayer, a no-code chat and voice bot builder with NLP and generative AI
Agent framework integrations
PartialRoutes inbound messages to Claude Managed Agents and Grok Bot; no Vercel AI SDK, LangChain or Mastra
PartialVoice Relay tutorial uses LangChain; OpenAI Agents SDK support is via the MCP server only
Streaming replies
Not listedNo edit or streaming API for SMS, WhatsApp or Apple Messages found; Realtime pub/sub serves your own app
PartialVoice only: Voice Relay speaks TTS text chunks as they arrive; message PATCH edits metadata only
Agent group chats
PartialWhatsApp groups API: create groups, share invite links, send and receive group messages
Not supportedA Conversation API conversation has two participants, one app and one contact
Human handoff
SupportedFree shared Inbox; Apple Messages and WhatsApp guides cover AI to human handoff
SupportedChatlayer hands off to Contact Pro, Salesforce Service Cloud, Genesys and others
Audit logs
SupportedConfiguration and security changes, not message activity
Not listed
Message history API
SupportedList endpoints for SMS, WhatsApp, email and Apple Messages conversations
SupportedList messages and conversations; retention depends on processing mode
Plans and compliance
Free plan
SupportedFree email tier of 1,000 emails a month and free shared Inbox; SMS and WhatsApp are paid
SupportedFree developer account with an SMS sandbox (simulated sends to verified numbers) and test credit
Public pricing
Supported
Supported
No per-message fees
Not supportedBilled per message or segment from a prepaid balance
Not supportedBilled per message, plus carrier fees
Uptime SLA
Not supportedNo public SLA; terms exclude downtime liability unless an Order Form says otherwise
SupportedMessaging SLA targets 99.95% monthly availability under an Order Form
Isolated infrastructure
PartialDedicated email IPs and IP pools only
Not listed
SOC 2 Type II
PartialTrust Center lists a SOC 2 Type I report (Sept 30, 2026); site pages say Type 2
SupportedType II for SMS API, Mailgun, Fax API and others; Voice and Chatlayer have Type I
GDPR
SupportedDPA and subprocessor list published
SupportedPrivacy program led by a DPO; DPA available

Checked on each provider's own site and docs on 2026-10-25. “Not listed” means the provider does not mention it.

Pricing

Bird

Pay as you go from a shared prepaid balance, priced per message or segment by channel and destination, with optional monthly plans that fund the balance.

Pricing model: per message, prepaid balance

Source

Sinch

Pay as you go per message for SMS, MMS, RCS and voice, with carrier fees on top and custom plans through sales.

Pricing model: per message

Source

Which should you choose?

Choose Bird if you need shared numbers, Apple Messages for Business, self-hosting and agent group chats.

Choose Sinch if you need custom channel providers, streaming replies and uptime SLA.

Frequently asked questions