Blue Reacher vs Sendblue

Compare Blue Reacher and Sendblue side by side: iMessage features, channels, developer tools, pricing and compliance, checked on each provider's own site.

Blue Reacher

Managed iMessage lines for B2B sales, with API and MCP
Starting price
$199/month per line at 4+ lines; $249/month for 1 to 3 lines
Free plan
Free public sandbox key; simulator only, no real sends

Sendblue

iMessage API and CRM texting for sales and agents
Starting price
$100/month per line
Free plan
Free sandbox: shared number, up to 10 verified contacts, no webhooks

Blue Reacher supports 50 of the 77 features compared here, and Sendblue supports 58.

Feature comparison

FeatureBlue ReacherSendblue
iMessage messaging
iMessage
SupportedOne-to-one iMessage sends and replies over REST and webhooks.
Supported
Group chats
PartialAPI docs (22 Oct 2026) say not available yet; the site sells group threads opened from the CRM.
BetaGroup API is in beta on select plans. AI Agent plan can only reply in existing groups.
Group management
PartialAdd, remove and leave are documented, but aPI docs (22 Oct 2026) say not available yet.
BetaAdd and remove participants in iMessage groups via the beta groups API.
Group name and photo
PartialRename and group photo are documented, but aPI docs (22 Oct 2026) say not available yet.
SupportedRename groups and set group photos on supported lines.
Mentions
Not listed
Not listed
Tapbacks
PartialInbound reactions arrive as webhooks; sending the six tapbacks is not available on the API yet.
PartialSend classic tapbacks or any emoji. No inbound reaction events documented.
Threaded replies
PartialSite lists threaded replies; the API reply option sends a quoted reply, not an inline thread.
Supportedreply_to on V2 iMessage lines, in direct and group chats.
Typing indicators
PartialTyping endpoint is documented, but aPI docs (22 Oct 2026) say not available yet.
SupportedSend and receive. iMessage 1:1 only, not in groups.
Read receipts
Partialmessage.read webhooks fire; sending native read receipts is not available on the API yet.
PartialCan mark chats read (1:1). Outbound statuses stop at DELIVERED, with no read status.
Edit and unsend
Not listed
Not supportedDocs say editing is not supported via API and delete does not unsend.
Message effects
Partial8 screen and 4 bubble effects are documented, but aPI docs (22 Oct 2026) say not available yet.
Supported13 send_style values.
Animated text effects
Not listed
Not listed
Stickers
Not listed
Not listed
Formatted text
Not supportedDocs say there is no Markdown rendering on any channel.
Not listed
Attachments
SupportedOne file per message for now. Images and video up to 100 MB, audio and PDF up to 25 MB.
SupportedUp to 100MB on iMessage, 5MB on SMS.
Live Photos
Not listed
Not listed
Rich link previews
SupportedA bare URL renders as a preview card on iMessage, built on the recipient's device.
PartialDocs say links expand only after the recipient saves your contact.
Voice messages
PartialNative voice memo endpoint is documented, but aPI docs (22 Oct 2026) say not available yet.
SupportedSend .caf files to render as inline voice notes.
Contact cards
PartialDocs and site say lines send contact cards; no endpoint appears in the API reference.
SupportedSend .vcf files via media_url.
Polls
Not listed
Not listed
Chat backgrounds
Not listed
Not listed
Location sharing
Not listed
SupportedFind My request, read and live watch. Dedicated iMessage lines only.
iMessage apps
Not listed
SupportedApp Cards for your own Messages extension. V2 lines, not on the free plan.
Live app cards
Not listed
PartialUpdates go out as new messages in the same App Card session; Sendblue says the original is not edited.
Sender name and photo
Not listedDocs say recipients see only the number until they save your contact card.
SupportedName and Photo Sharing profile per line, shared into direct iMessage chats.
FaceTime calls
PartialFaceTime audio from the line, started by a person; $99/mo add-on. Calls API not available yet.
PartialOutbound FaceTime audio over WebRTC (Agora). Needs a purchased FaceTime line.
Delivery status
Supportedmessage.sent, delivered, read and failed webhooks, plus a status endpoint.
SupportedStatus callbacks from REGISTERED through SENT or DELIVERED.
iMessage availability check
PartialCapability lookup for up to 100 numbers is documented, but aPI docs (22 Oct 2026) say not available yet.
SupportedLookup API checks a phone number or email for iMessage.
Focus and Notify Anyway
Not listed
Not listed
Numbers and delivery
Managed lines
SupportedEach line is an Apple ID on Apple hardware run by Blue Reacher.
Supported
Dedicated numbers
SupportedEvery line is a dedicated number with a custom area code.
Supported
Shared numbers
Not supportedDocs say each line is yours alone, never shared and never recycled.
SupportedFree sandbox uses a shared number with verified contacts only.
Bring your own number
SupportedPricing lists port-in support for an existing number.
PartialOnly by porting the number in, which adds 3 to 5 days.
Line pooling
SupportedOmit the line on a send and load balancing picks one; the site calls it smart routing.
SupportedNumber pooling with sticky sending. Automatic line selection needs account enablement.
SMS fallback
Supported
Supported
RCS fallback
PartialSite says iMessage, then RCS, then SMS; the docs say the platform's own fallback is SMS.
SupportediMessage, then RCS, then SMS. RCS on V2 lines.
Outbound-first messaging
SupportedCold outreach allowed: 30 cold or 50 opted-in new contacts a day per warmed line.
SupportedFull outbound on Enterprise or Blue Ocean; Free and AI Agent plans are inbound-first
Calls on the iMessage number
PartialFaceTime audio from the same line. Phone calls need your own provider using the number as caller ID.
SupportedDashboard calls and FaceTime from the texting number; API calls via your Twilio caller ID.
Other channels
SMS
PartialOnly as automatic fallback from the same line.
Supported
RCS
PartialSite lists RCS fallback; the docs say messages deliver over iMessage or SMS.
SupportedV2 lines.
WhatsApp
Not supportedNot offered
Not supportedNot offered
Telegram
Not supported
Not supported
Slack
Not supportedNot offered as a channel; a Slack guide forwards replies into Slack.
Not listed
Email
Not supportedNot offered. Docs say there is no email-address sender option.
Not supportedNot offered. iMessage can be sent to Apple ID email addresses.
Phone calls
PartialDocs cover FaceTime audio only; the pricing page lists 2-way calling with SIP routing.
PartialNo native calling API. Dashboard calls, outbound via your Twilio caller ID, inbound forwarding.
Apple Messages for Business
Not supportedNot offered; the site describes it as a separate Apple product.
Not supportedNot offered
Unified channel API
SupportediMessage and SMS fallback share one send endpoint and message model.
SupportedOne API for iMessage, RCS and SMS, the only channels offered.
Developer tools
REST API
Supported
Supported
TypeScript SDK
Supportednpm package bluereacher, v0.1.0 (Sept 2026), MIT.
Supportedsendblue on npm.
Python SDK
SupportedPyPI package bluereacher, v0.1.0 (Sept 2026), MIT.
Supportedsendblue on PyPI.
Other SDKs
Not supportedDocs suggest generating Go, Java, Ruby or PHP clients from the OpenAPI spec.
PartialGo, Rust and Ruby packages, listed as community packages.
CLI
Supportedbluereacher-cli on npm: send, status, conversations and capability checks.
Supported@sendblue/cli: signup, messaging, contacts and webhooks.
Webhooks
Supported
Supported
Signed webhooks
SupportedHMAC-SHA256 in X-BlueReacher-Signature.
PartialSends your shared secret in an sb-signing-secret header. No HMAC signature.
MCP server
SupportedHosted MCP server at api.bluereacher.com/v1/mcp; works with sandbox keys.
Supportedsendblue-api-mcp via npx.
Open source
PartialSDKs, CLI, a stdio MCP server and an n8n node are MIT on GitHub. The platform is closed.
PartialSDKs and CLI are MIT or Apache-2.0 on GitHub. The messaging platform is closed.
Self-hosting
Not listed
Not listedSold as a hosted service on Sendblue's Apple devices; self-hosting is not mentioned.
Local testing
SupportedPublic sandbox key runs the API and MCP against a simulator, with simulated inbound replies.
Not listed
Custom channel providers
Not listed
Not listed
Event replay
PartialRetries for about a day; undelivered events are kept and support replays them on request.
PartialNo replay. Docs say to repair gaps by listing messages updated since a timestamp.
OpenTelemetry
Not listed
Not listed
No-code integrations
SupportedNative GoHighLevel, plus Zapier, Make and n8n guides and an n8n community node.
SupportedZapier, Make and GoHighLevel. Docs FAQ says n8n resources are coming soon.
CRM integrations
SupportedNative HubSpot, Salesforce, Close, Pipedrive, Follow Up Boss and Jobber (beta).
SupportedGoHighLevel, HubSpot, Salesforce, Close and Monday.com.
Built for AI agents
Agent framework
PartialBuilt-in AI reply assistant on your own model key, with per-contact controls. No agent SDK.
PartialNo own framework. Maintains a Vercel Chat SDK adapter.
Agent framework integrations
PartialGuide pages for LangChain and the Vercel AI SDK that wrap the API as a tool.
SupportedSendblue-maintained Vercel Chat SDK adapter.
Streaming replies
Not listed
Not supportedDocs say message editing is not supported via the API.
Agent group chats
Not listed
BetaA line can add another of your own dedicated lines to a group, via the beta groups API.
Human handoff
SupportedPause or snooze the AI assistant per contact while a person replies.
SupportedShared team inboxes with assignment, and agents that escalate to a rep.
Audit logs
PartialDocs mention an exportable opt-out audit trail; no general activity log is documented.
PartialSecurity page says all API requests are logged. No customer-facing audit log documented.
Message history API
SupportedConversation history per contact, cursor-paginated.
Supported
Plans and compliance
Free plan
SupportedFree public sandbox key; simulator only, no real messages sent.
SupportedFree sandbox: shared number, up to 10 verified contacts, no webhooks.
Public pricing
Supported
SupportedAI Agent plan at $100/mo per line. Enterprise is custom.
No per-message fees
Supported
Supported
Uptime SLA
Not listed
Supported99.99% uptime SLA on the Enterprise plan
Isolated infrastructure
SupportedDedicated lines per customer, never shared; workspaces logically isolated.
SupportedA dedicated HIPAA instance for HIPAA customers
SOC 2 Type II
Not supportedTrust page says controls map to SOC 2 but the independent attestation is not complete.
SupportedSOC 2 Type II, report on request.
GDPR
SupportedGDPR page and a published DPA with Standard Contractual Clauses.
SupportedPrivacy policy says Sendblue adheres to GDPR. DPAs on request.

Checked on each provider's own site and docs on 2026-10-25. “Not listed” means the provider does not mention it.

Pricing

Blue Reacher

Lines are $249 a month each plus a $449 activation fee, $199 a month each at 4 or more lines, or $1,949 per line per year with activation waived.

Pricing model: flat per line, no per-message fees

Source

Sendblue

A free sandbox for testing, the AI Agent plan at $100 per line per month for inbound-first use, and custom Enterprise pricing for outbound and volume.

Pricing model: flat per line, no per-message fees

Source

Which should you choose?

Choose Blue Reacher if you need local testing.

Choose Sendblue if you need location sharing, iMessage apps, live app cards and sender name and photo.

Frequently asked questions