Dial vs Tuco AI

Compare Dial and Tuco AI side by side: iMessage features, channels, developer tools, pricing and compliance, checked on each provider's own site.

Dial

Phone numbers with calls, SMS and iMessage for AI agents
Starting price
$3/month per standard number; $250/month per iMessage number
Free plan
$5 free credit, no credit card required

Tuco AI

iMessage follow-up for opted-in leads from your CRM
Starting price
$149/month (Starter, 1 line) plus $335 setup
Free plan
None; docs say no free trials or refunds

Dial supports 44 of the 77 features compared here, and Tuco AI supports 41.

Feature comparison

FeatureDialTuco AI
iMessage messaging
iMessage
SupportedNeeds an iMessage number, provisioned through the API. Pay-as-you-go accounts only.
Supported
Group chats
SupportedSend to and read iMessage groups the number was added to. Polls work in groups; replies and reactions do not.
Not supportedTuco's llms.txt says it has no group chats.
Group management
Not supportedDocs say Dial cannot create a group, join one or accept an invite link.
Not supportedNo group chat support
Group name and photo
Not listedGroup names are read live from the line; no way to set a name or photo is documented.
Not supported
Mentions
Not listed
Not supported
Tapbacks
SupportedSix tapback names or any single emoji. Sent only on inbound messages; received on message.received.
SupportedSend six classic tapbacks by API; inbound reactions, including custom emoji, arrive as message.reaction.
Threaded replies
SupportedNative threaded replies to inbound iMessage or RCS messages, one-to-one only.
Not listed
Typing indicators
PartialSend only, one-to-one and in groups. No inbound typing events are documented.
PartialStart and stop typing by API, best effort. Inbound typing events not documented.
Read receipts
PartialReports when recipients read your iMessages. No way to mark inbound messages read.
Supportedmessage.opened webhook with readAt when the recipient has read receipts on.
Edit and unsend
Not listed
Not listed
Message effects
Not listed
Not listed
Animated text effects
Not listed
Not listed
Stickers
Not listed
Not listed
Formatted text
Not listed
Not listed
Attachments
SupportedOne attachment per iMessage, 5 MB. Images, audio, video, PDF, vCard and iCalendar. No HEIC.
SupportedUp to 2 files per message, 25 MB each. Not allowed on the first message to a contact.
Live Photos
Not listed
Not listed
Rich link previews
Not listed
Not listed
Voice messages
SupportedA single audio file on an iMessage number is sent as a native voice message.
SupportedvoiceNote sends one audio file as a native voice note bubble.
Contact cards
SupportedSend .vcf files as media. Inbound cards arrive as text/vcard media (since October 2026).
Not listed
Polls
Supported2 to 10 options, one-to-one or in iMessage groups. Votes arrive as events with a live tally.
Not listed
Chat backgrounds
Not listed
Not listed
Location sharing
Not listed
Not listed
iMessage apps
Not listed
Not listed
Live app cards
Not listed
Not listed
Sender name and photo
SupportedSet the first name, last name and photo shown beside the number's iMessages.
PartialLine name and photo are set by Tuco staff, at most 3 changes per line per month.
FaceTime calls
Not listed
PartialFaceTime Audio calls as a $100/month per-line add-on. Tuco's llms.txt says it has no FaceTime.
Delivery status
PartialiMessage sends report no delivery receipts; delivery is inferred once a read arrives.
Supportedqueued, sent, delivered, failed and fallback statuses, with sent, failed and fallback webhooks.
iMessage availability check
SupportedLookup endpoint checks whether any number can receive iMessage or WhatsApp.
SupportedSingle, round-robin and bulk checks, about 70 per line per day.
Focus and Notify Anyway
Not listed
Not listed
Numbers and delivery
Managed lines
SupportediMessage numbers are provisioned through the API, with asynchronous setup. No Mac or device needed.
SupportedEach line is a real iPhone with an eSIM that Tuco hosts. About 48 hours to activate.
Dedicated numbers
SupportedEach number belongs to your account. Docs say only US numbers can be provisioned now.
SupportedOne Apple identity per line. Lines can be ordered by API.
Shared numbers
Not listed
Not listed
Bring your own number
Not listed
PartialDocs say existing numbers cannot be ported in, but a Linq migration page offers to port Linq numbers.
Line pooling
Not listedDocs suggest splitting recipients across several iMessage numbers by hand; no automatic pooling found.
SupportedSends without fromLineId round-robin across active lines.
SMS fallback
SupportediMessage numbers fall back to RCS or SMS automatically, at no message charge.
PartialThrough your Twilio, GoHighLevel or webhook provider, or P2P SMS from the line once support enables it.
RCS fallback
Supported
Not supportedRCS not offered
Outbound-first messaging
SupportedCold outbound allowed. Each iMessage number can start up to 50 new conversations a day.
SupportedOutbound to opted-in contacts. Cold lists are refused, and first messages cannot carry links or files.
Calls on the iMessage number
SupportediMessage numbers also place and receive AI voice calls, or forward inbound calls.
SupportedCalls go out from the same number the line texts from. 500 minutes per line per month included.
Other channels
SMS
SupportedTwo-way SMS; MMS to US and Canada. Subscription accounts can text US numbers only.
PartialSMS through your own Twilio, GHL or webhook provider, or P2P SMS from the line in its eSIM country.
RCS
PartialOnly as automatic fallback from iMessage numbers; not a channel you can pick.
Not supportedNot offered
WhatsApp
BetaBeta, enabled per account. Runs on an iMessage number, one attachment per message.
Not supported
Telegram
Not supportedNot offered
PartialTelegram bot for team notifications and replies. Leads are not messaged on Telegram.
Slack
Not supportedNot offered as a channel. A Zapier app can forward messages to Slack.
PartialLead conversations appear as Slack threads the team can reply from. Not a channel to contacts.
Email
Not supportedNot offered
SupportedmessageType email sends email, and an email bridge sends iMessages from your inbox.
Phone calls
SupportedInbound and outbound AI voice calls with transcripts.
SupportedOutbound calls with recording, inbound forwarding and a click-to-call API (beta, +1 numbers only).
Apple Messages for Business
Not listedDocs say iMessage numbers send over Apple Messages for Business, but no business chat product is documented.
Not supportedNot offered
Unified channel API
SupportedOne messages endpoint and event format for SMS, iMessage and WhatsApp, plus calls.
SupportedOne send endpoint with messageType imessage, sms or email.
Developer tools
REST API
Supported
Supported
TypeScript SDK
Supported@getdial/sdk
Not listedThe iMessage API page shows npm install @tuco-ai/sdk, but no such package is on npm.
Python SDK
Supporteddial-sdk
Not listed
Other SDKs
Not supportedSDK overview lists only Node and Python clients, plus agent framework packages.
Not listed
CLI
Supporteddial CLI, installed with a shell script or npx. Needs Node 22 or later.
Not listed
Webhooks
Supported
SupportedSent, failed, fallback, opened, reply, reaction, AI draft, handover, call recording and DNC events.
Signed webhooks
SupportedHMAC-SHA256 over timestamp and body, X-Dial-Signature header.
SupportedHMAC-SHA256 in the X-Tuco-Signature header.
MCP server
SupportedRemote server with OAuth at getdial.ai/mcp, or local stdio through the CLI.
Supportedtuco-mcp on npm, run locally with an API key, with about 90 tools.
Open source
PartialThe Chat SDK adapter is MIT on GitHub. The platform is closed.
Partialtuco-mcp is MIT licensed on npm. The platform is closed.
Self-hosting
Not listedSelf-Hosted mode only means calls are driven by your own agent server; the platform itself is hosted.
Not listedHosted on Tuco hardware. Self-hosting is not mentioned.
Local testing
Not listed
PartialSimulate runs a goal bot against a transcript without sending. Message sends have no sandbox.
Custom channel providers
Not listed
PartialSMS fallback can route through your Twilio, GoHighLevel or a custom webhook.
Event replay
PartialWebhooks retry up to 6 attempts. The live stream replays only about 2 minutes of missed events.
Supported30-day webhook delivery log with replay from the dashboard or API, plus one automatic retry.
OpenTelemetry
Not listed
Not listed
No-code integrations
SupportedZapier app with message and call triggers, and send, call and provision actions.
SupportedGoHighLevel, n8n, Zapier and Make.com.
CRM integrations
Not listed
SupportedHubSpot, Salesforce, Close and Pipedrive. One CRM per workspace.
Built for AI agents
Agent framework
PartialHosted AI voice agent runs calls from a prompt. Messaging is send and receive only.
SupportedHosted goal bots and Knowledge Base replies with tools, in copilot or autopilot mode.
Agent framework integrations
SupportedLangChain, Vercel AI SDK, CrewAI, AutoGen, Microsoft Agent Framework and a Vercel Chat SDK adapter.
Not listed
Streaming replies
Not listed
Not listed
Agent group chats
Not listed
Not supportedNo group chat support
Human handoff
PartialThe voice agent can transfer a call to a person. No handoff for messaging.
SupportedCopilot drafts need approval, and conversation.handover fires when the AI stops for a person.
Audit logs
Not listed
SupportedActivity log of workspace changes, including MCP tool calls.
Message history API
SupportedList and search messages, up to the 100 most recent per request.
SupportedMessage history, conversations and replies endpoints.
Plans and compliance
Free plan
Supported$5 of free credit, no card. Free accounts are capped at 5-minute calls and 2 concurrent calls.
Not supportedDocs say there are no free trials, paid pilots or refunds.
Public pricing
Supported
SupportedStarter $149/month, Growth $299/month, plus $335 setup per line.
No per-message fees
PartialMessages from a $250/month iMessage number are free. SMS on standard numbers is billed per message.
SupportedNo per-message fees. AI credits and extra call minutes are billed separately.
Uptime SLA
PartialUptime SLA listed for Enterprise only.
Not listedGrowth lists a 4-hour support SLA. No uptime SLA found.
Isolated infrastructure
Not listed
SupportedEach line runs on its own iPhone and Apple ID on dedicated Mac hardware, with no VMs.
SOC 2 Type II
PartialSite says SOC 2 certified. Report type and a report are not published.
Not supportedSecurity page says Tuco does not hold SOC 2.
GDPR
SupportedDPA covers GDPR and UK GDPR, with Standard Contractual Clauses.
SupportedGDPR page with data rights and Standard Contractual Clauses. DPA availability listed.

Checked on each provider's own site and docs on 2026-10-25. “Not listed” means the provider does not mention it.

Pricing

Dial

Pay-as-you-go starts with $5 of free credit. A standard number is $3 a month plus metered SMS and calls, an iMessage number is $250 a month with free messages, and Enterprise is custom.

Pricing model: per number plus metered usage; iMessage messages free on an iMessage number

Source

Tuco AI

Starter is $149 a month for 1 line and Growth $299 a month for 2 lines, each with a one-time $335 setup fee per line and no per-message fees.

Pricing model: flat per line, plus AI credits and call minute packs

Source

Which should you choose?

Choose Dial if you need group chats, threaded replies, contact cards and polls.

Choose Tuco AI if you need FaceTime calls, bring your own number, line pooling and Telegram.

Frequently asked questions