Infobip vs Telnyx

Compare Infobip and Telnyx side by side: iMessage features, channels, developer tools, pricing and compliance, checked on each provider's own site.

Infobip

Global CPaaS and Apple Messages for Business provider
Starting price
$0.0075 to $0.0083 per US SMS (indicative)
Free plan
60-day free trial, no card, up to 100 messages per channel to your verified number

Telnyx

Low per-part SMS pricing with carrier fees at cost
Starting price
$0.004 per US SMS part plus carrier fee
Free plan
Trial account with $5 testing credit

Infobip supports 35 of the 77 features compared here, and Telnyx supports 36.

Feature comparison

FeatureInfobipTelnyx
iMessage messaging
iMessage
Not supportedNo iMessage support
Not supportedNo iMessage support
Group chats
Not supported
Not supported
Group management
Not supported
Not supported
Group name and photo
Not supported
Not supported
Mentions
Not supported
Not supported
Tapbacks
Not supported
Not supported
Threaded replies
Not supported
Not supported
Typing indicators
Not supported
Not supported
Read receipts
Not supported
Not supported
Edit and unsend
Not supported
Not supported
Message effects
Not supported
Not supported
Animated text effects
Not supported
Not supported
Stickers
Not supported
Not supported
Formatted text
Not supported
Not supported
Attachments
Not supported
Not supported
Live Photos
Not supported
Not supported
Rich link previews
Not supported
Not supported
Voice messages
Not supported
Not supported
Contact cards
Not supported
Not supported
Polls
Not supported
Not supported
Chat backgrounds
Not supported
Not supported
Location sharing
Not supported
Not supported
iMessage apps
Not supported
Not supported
Live app cards
Not supported
Not supported
Sender name and photo
Not supported
Not supported
FaceTime calls
Not supported
Not supported
Delivery status
Not supported
Not supported
iMessage availability check
Not supported
Not supported
Focus and Notify Anyway
Not supported
Not supported
Numbers and delivery
Managed lines
Not supportedNo iMessage support
Not supportedNo iMessage support
Dedicated numbers
SupportedLong numbers, toll-free and short codes in 150+ countries
SupportedLocal, national, toll-free and short code numbers in 130+ countries
Shared numbers
PartialShared test senders only in the free trial, sending to your verified number
Not listed
Bring your own number
PartialBYOC for voice over SIP trunks; SMS numbers have to be imported
SupportedHosted SMS text-enables numbers whose voice stays with another provider
Line pooling
Not listed
SupportedNumber Pool spreads sends across long code and toll-free numbers, with Sticky Sender
SMS fallback
Not supportedNo iMessage support; Messages API can fail over from RCS or WhatsApp to SMS
Not supportedNo iMessage support; RCS can fall back to SMS or MMS
RCS fallback
Not supportedNo iMessage support
Not supportedNo iMessage support
Outbound-first messaging
SupportedBusiness-initiated SMS; WhatsApp needs approved templates
SupportedBusiness-initiated SMS; US A2P traffic needs 10DLC or toll-free verification
Calls on the iMessage number
Not supportedNo iMessage support
Not supportedNo iMessage support
Other channels
SMS
Supported
SupportedSMS and MMS on long code, toll-free, short code and alphanumeric senders
RCS
Supported
SupportedRCS Business Messaging with agent registration by API
WhatsApp
Supported
SupportedWhatsApp Business API, including coexistence and business calling
Telegram
PartialOnly through Answers chatbots and Conversations; no Telegram channel API
Not supportedNot offered
Slack
Not listed
Not supported
Email
Supported
SupportedEmail API with sending and inboxes, generally available since August 2026
Phone calls
SupportedVoice API, IVR, SIP trunking and WebRTC
SupportedVoice API, TeXML and SIP trunking
Apple Messages for Business
Supported
Not supportedNot offered
Unified channel API
SupportedMessages API covers SMS, MMS, RCS, WhatsApp, Viber, AMB, Instagram, LINE, Messenger; not email
PartialShared messaging profiles, but SMS, RCS, WhatsApp and email each have their own endpoint and payload
Developer tools
REST API
Supported
SupportedREST API v2 with a public OpenAPI spec
TypeScript SDK
PartialNode SDK lives in Infobip's community GitHub org and covers SMS, WhatsApp and email only
Supported
Python SDK
Supported
Supported
Other SDKs
SupportedJava, C#, PHP and Go API clients, plus iOS, Android, Flutter and React Native mobile SDKs
SupportedGo, Java, Ruby and PHP; a .NET SDK is on GitHub
CLI
Not listedNo CLI found in the docs or on Infobip's GitHub
SupportedTelnyx CLI, plus an Agent CLI with setup commands
Webhooks
SupportedInbound messages and delivery reports pushed to your endpoint
Supported
Signed webhooks
SupportedOptional HMAC signature in X-Hub-Signature; Basic, OAuth and mTLS also supported
SupportedEd25519 signatures over timestamp and payload
MCP server
SupportedRemote MCP servers per product (SMS, WhatsApp, RCS, Viber, voice, 2FA, docs); Provision MCP early access
SupportedRemote MCP server for API actions, plus a docs MCP server
Open source
Not supportedClosed platform; API clients and the MCP server framework are MIT-licensed
Not supportedClosed platform; SDKs and CLI are MIT-licensed
Self-hosting
Not listed
Not listed
Local testing
PartialWeb preview and simulator for agents and chatbots built in Infobip, not for your own code
PartialOnly for Telnyx AI Assistants, through the Assistant Chat API or web chat widget
Custom channel providers
SupportedOpen Channel plugs any external messaging platform into Conversations and Inbox
Not listed
Event replay
PartialWebhooks retry 20 times over 41.5 hours, then events are lost; message logs keep 48 hours
SupportedWebhook Deliveries API lists failed deliveries with the original payload; 3 retries plus failover URL
OpenTelemetry
Not listed
PartialEdge Compute functions, which host Agent SDK agents, export logs over OTLP
No-code integrations
SupportedZapier integration; n8n nodes on Infobip's GitHub; Microsoft Power Automate
SupportedZapier
CRM integrations
SupportedHubSpot, Salesforce, Dynamics 365, Zoho and SugarCRM integrations
SupportedAI Assistants connect to Salesforce, HubSpot, Pipedrive and Zoho CRM
Built for AI agents
Agent framework
SupportedAgentOS AI Agents: LLM agents with tools, MCP, orchestration and a test Quality center
SupportedAI Assistants run conversations over calls, SMS, WhatsApp and web chat; Agent SDK in beta
Agent framework integrations
SupportedOfficial examples for OpenAI Agents SDK, LangGraph, Semantic Kernel, Spring AI; Bot Framework adapter
SupportedVercel AI SDK provider, Vercel Chat SDK adapter, LiveKit Agents plugin, LangGraph via Agent SDK (beta)
Streaming replies
BetaVoice only, early access: realtime speech-to-speech AI agents on calls; no text streaming found
PartialAssistant Chat API and web chat stream replies as SSE; SMS, RCS and WhatsApp replies are not streamed
Agent group chats
PartialGroup MMS on US 10DLC numbers makes multi-person threads; AgentOS subagents are internal only
PartialGroup MMS with up to 8 recipients (US and Canada) that an agent number can join
Human handoff
SupportedAI agents and chatbots hand off to human agents in Conversations
PartialVoice AI Assistants can warm-transfer calls to a person; no agent inbox for text
Audit logs
SupportedWeb interface user activity, searchable and exportable by API
SupportedAudit Logs API for account changes
Message history API
SupportedConversations API lists thread messages; channel log APIs keep 48 hours
SupportedRetrieve messages by ID and search message detail records
Plans and compliance
Free plan
Partial60-day free trial, no card, up to 100 messages per channel to your verified number
PartialTrial with $5 credit; SMS only to one verified number, 100 a day
Public pricing
SupportedIndicative rates by country and channel
Supported
No per-message fees
Not supportedBilled per message
Not supportedBilled per message part, plus carrier fees
Uptime SLA
Not listedNo SLA figure in the public terms, which promise reasonable skill and care
SupportedCustom SLA on committed and Enterprise plans; Telnyx lists 99.99% for core voice and messaging
Isolated infrastructure
Not listed
SupportedDedicated infrastructure on the Enterprise plan ($5,000 a month minimum)
SOC 2 Type II
Supported
Supported
GDPR
SupportedDPA covers GDPR and UK GDPR, with EU standard contractual clauses
Supported

Checked on each provider's own site and docs on 2026-10-25. “Not listed” means the provider does not mention it.

Pricing

Infobip

Pay as you go per message, with rates by channel and country, plus monthly subscriptions for platform products such as the contact center.

Pricing model: per message

Source

Telnyx

Pay as you go per message part, with carrier fees passed through at cost and no platform fee.

Pricing model: per message

Source

Which should you choose?

Choose Infobip if you need shared numbers, Telegram, Apple Messages for Business and custom channel providers.

Choose Telnyx if you need line pooling, CLI, OpenTelemetry and uptime SLA.

Frequently asked questions